MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to … Average MOHELA Customer Service Representative hourly pay in the United States is approximately $19.87, which is 52% above the national average. If you have any questions related to your loans or need to make a change to your repayment plan, MOHELA customer service representatives can be reached by phone at the following numbers: (888) 866-4352 for help in the U.S. (636) 532-0600 for international assistance; With 19 years of experience on average, Laurel Road’s Customer Service team delivers an experience that is best in the industry. They work to build meaningful, life-long relationships with our valued customers to improve their overall financial wellness. General Correspondence MOHELA 633 Spirit Drive ... MOHELA services loans under the direct loan and Federal Family Education Loan (FFEL) programs. Your loan is still owned by the Department of Education. Training is 10 weeks long and conducted on site. Contact Us Phone. MOHELA is a student loan servicer that works with the U.S. Department of Education to manage billing and payments for federal student loans. Reaching MOHELA customer service. The health and well-being of our customers, staff, and our community are a top concern during the emerging Coronavirus (COVID-19) situation. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. MOHELA is here to assist! President Trump recently announced that interest will be waived for all student loans held by Federal Government Agencies. MOHELA services both federal and private student loans. MOHELA helps borrowers manage their student loans by providing information, advice, assistance, access to programs, and payment services. One helpful aspect is their ombudsman program. Customer Service Representative hourly pay at Mohela can range from $16 - $19. And again, if you didn't realize it was an option and you'd rather have a dialog … You have several ways to get in touch with MOHELA’s customer service team, from talking on the phone to sending a secure online message. MOHELA | 7,162 followers on LinkedIn. Welcome to MOHELA. Customer service updates will be posted here. It feels as if they don't care about their customers. Mailing Address. It’s really tough to identify one metric that best represents a student loan servicer’s level of customer service. It's a non-profit company with over 30 years in business. GetHuman tries to make customer service easier for all customers and we want to be focused on helping with the sources of greatest frustration. Customer service updates will be posted here. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. Reach out by phone. Box 1022 Chesterfield, MO 63006-1022. The health and well-being of our customers, staff, and our community are a top concern during the emerging Coronavirus (COVID-19) situation. MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. Make checks payable to MOHELA and include your 10 digit MOHELA Account Number. 866.222.7060. Customer Service (Current Employee) - St. Louis, MO - February 9, 2014 I want a job that I can go to preform and feel appreciated for the work that I've done. MOHELA P.O. MOHELA dealing with my lender or servicer having problems with customer service October 13, 2016 - I have federal stafford loans serviced by Mohela. MOHELA is committed to keeping our customers informed should any interruption in services occur. FAO HOTLINE: 888.866.4353 . What Is MOHELA: What You Need to Know. MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. You can contact its customer service team to ask questions or discuss repayment options. How MOHELA’s Customer Service Compares to Navient, Nelnet and Great Lakes. mohela, or the missouri higher education loan authority, is a nonprofit company and services . It's disappointing to me that I chose to re-finance through SOFI who presents a fantastic web interface (MOHELA's website is terrible) and level of customer service, but anything relevant to that student loan directs me to the MOHELA website and pushes me to their support team. Utilized excellent customer service skills to assist borrowers with student loan questions and problems. As your knowledgeable and … Salary information comes from 19 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. 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